Terms & Conditions
Last updated: May 23, 2026
Welcome, and thank you for being part of the SkinSeoul creator community! These Terms & Conditions ("Terms") govern your access to and use of the SkinSeoul Creator Hub. Because we can't know every creator personally, we put these Terms in place to keep things fair and clear for everyone.
When we say "Company", "we", "our", or "us", we are referring to SkinSeoul Pte. Ltd. (Singapore), operator of the SkinSeoul brand (skin-seoul.com) and the contracting entity for the Creator Hub worldwide. Our registered address is 23 Keppel Bay View, #24-73, Reflections at Keppel Bay, Singapore 098414, and our company registration number (UEN) is 202402749G.
When we say "Services" or "Creator Hub", we mean the SkinSeoul Creator Hub web and mobile applications and any related features through which creators discover campaigns, submit content, and earn rewards.
When we say "You", "your", or "Creator", we are referring to the individual who registers for and uses a Creator Hub account.
We may update these Terms in the future. Whenever we make a significant change, we will refresh the date at the top of this page and take appropriate steps to notify you. By continuing to use the Services after a change takes effect, you agree to the updated Terms. These Terms contain a limitation of our liability.
Eligibility & Account Terms
- You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Creator Hub.
- You must be a human. Accounts registered by bots or automated methods are not permitted.
- You are responsible for maintaining the security of your account and credentials. The Company cannot and will not be liable for any loss or damage arising from your failure to protect your account. We recommend you enable two-factor authentication where available.
- You are responsible for all activity that occurs under your account.
- You must provide accurate, current information about yourself and your social media accounts, and keep it up to date.
Creator Responsibilities & Content
- As a Creator, you may apply to and participate in marketing campaigns offered through the Creator Hub. Acceptance into any campaign is at the Company's or the relevant brand's discretion.
- Content you create and submit for a campaign ("Creator Content") must be your original work, must not infringe any third party's rights, and must comply with all applicable laws and the campaign's specific guidelines.
- You are responsible for ensuring the social media accounts and audience metrics you provide are genuine and accurate. Artificially inflated followers, engagement, or fraudulent metrics are strictly prohibited (see Prohibited Conduct).
- You agree to comply with all applicable advertising-disclosure laws and platform rules when posting sponsored content (see Advertising Disclosures).
License to Creator Content
- You retain ownership of your Creator Content. We claim no ownership over the materials you submit.
- By submitting Creator Content, you grant the Company and the relevant brand an exclusive, worldwide, royalty-free, sublicensable, perpetual, and irrevocable license to use, reproduce, distribute, adapt, and display that Creator Content for marketing, advertising, and promotional purposes, across the channels described in the applicable campaign brief. To the extent any mandatory local law limits such a license, it applies to the maximum extent that law permits.
- You represent that you have all rights necessary to grant this license, including any necessary rights from people appearing in your content and from any music or third-party materials used.
- We do not pre-screen Creator Content but reserve the right (without obligation) to refuse or remove any content at our sole discretion.
Commissions, Rewards & Payouts
- Some campaigns offer commissions, fees, product, or other rewards ("Rewards"). The specific terms — amount, attribution method, and payout schedule — are defined in each campaign brief and incorporated into these Terms by reference.
- To receive monetary Rewards you may need to provide payout and tax information. You are responsible for the accuracy of that information and for any taxes due on Rewards you receive.
- Monetary Rewards are paid in cash (not store credit) through our payment and payout processors. The minimum withdrawal threshold is USD $10, and payouts are settled in US dollars (USD).
- We may withhold, reverse, or claw back Rewards associated with fraudulent activity, returned or refunded orders, or violations of these Terms.
Advertising Disclosures
You agree to clearly and conspicuously disclose your relationship with the Company and the relevant brand in all sponsored content, in accordance with applicable law and platform policies (for example, the U.S. FTC Endorsement Guides and equivalent rules in other markets). This includes using clear labels such as "#ad", "#sponsored", or a platform's paid-partnership tools where required.
Prohibited Conduct
You agree not to:
- Use bots, click farms, purchased followers, or any method to artificially inflate metrics or campaign performance.
- Submit false, misleading, plagiarized, or infringing content.
- Misrepresent your identity, audience, or affiliation.
- Use the Services for any unlawful, harmful, deceptive, or abusive purpose.
- Attempt to interfere with, reverse engineer, or gain unauthorized access to the Services.
Verbal, physical, written, or other abuse (including threats) directed at Company staff or brand partners will result in immediate account termination.
Cancellation and Termination
- You may stop using the Services and request account deletion at any time.
- We reserve the right to suspend or terminate your account and refuse current or future use of the Services for any reason, including violation of these Terms. Termination may result in forfeiture of pending Rewards associated with fraudulent or violating activity.
- Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination (e.g. content licenses already granted, liability limits) will survive.
Modifications to the Service
We reserve the right to modify or discontinue, temporarily or permanently, any part of the Services with or without notice. We are not liable to you or any third party for any such modification or discontinuance.
Uptime, Security & Disclaimers
- Your use of the Services is at your sole risk. The Services are provided on an "as is" and "as available" basis without warranties of any kind.
- We take reasonable measures to protect and secure your data, including encryption in transit. See our Privacy Policy for details.
- We make no guarantee that the Services will meet your specific requirements or be uninterrupted or error-free.
Data & Privacy
When you use the Services, you entrust us with your data. You agree that we may process your data as described in our Privacy Policy. Where the EU/UK GDPR or the CCPA applies, the corresponding terms in our Privacy Policy and any applicable data processing addendum govern that processing.
Intellectual Property
The Company and its licensors own all right, title, and interest in the Services, including all intellectual property rights. You obtain no ownership rights in the Services through your use. You may not duplicate, copy, or reuse any portion of the Services' code or visual design without our express written permission, and you may not use the SkinSeoul name or logos except as permitted by an active campaign or with our written permission.
Limitation of Liability
You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, lost profits, special, consequential, punitive, or exemplary damages (including loss of profits, goodwill, use, data, or other intangible losses) resulting from: (i) your use or inability to use the Services; (ii) unauthorized access to or alteration of your data; (iii) the conduct of any third party on the Services; or (iv) any other matter relating to the Services, whether based in contract, tort, or any other theory of liability.
These Terms are governed by the laws of Singapore, and this single agreement applies to all creators worldwide (including the EU, UK, US, and Korea). Except where mandatory local law gives you the right to bring proceedings in (or requires application of the law of) your country of residence, any dispute arising out of these Terms will be subject to the exclusive jurisdiction of the courts of Singapore. We do not require binding arbitration. This choice of law and forum does not deprive you of the mandatory consumer-protection rights of your country of residence.
Changes & Questions
We may update these Terms as needed. If you have any questions about these Terms, please contact us at legal@skin-seoul.com.